Visitors information

Visitor policy update:

As always, the protection of our patients and staff is our highest priority.

In response to the current COVID outbreaks in New South Wales, we have decided to restrict visitor access to our hospital. Patients will now be permitted one nominated visitor a day, for a maximum of hour, unless there are exceptional circumstances*.

We do apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times.

Please contact your loved one by telephone or device, and our friendly staff will support and encourage regular digital contact so you can keep in touch.

*requires approval of the Director of Nursing or delegate.

Mask requirements:

In line with NSW Health guidelines, please note all patients will be required to wear a mask when presenting to the hospital and when outside of their rooms. Visitors must wear a mask before entering the hospital. Please bring a mask from home where possible.


Visiting hours are strictly from 3pm to 4pm daily.

Free car parking is available on-site for doctors, patients and visitors.

A regular bus service is available at the main entry of the hospital. Newcastle buses route 106/107 run hourly to and from Newcastle.

Koala Cafe is open from 8am to 4pm Monday - Friday offering tea, coffee and light meals.

There are a variety of accommodation options available in close proximity to the Hospital, and our reception staff will be happy to assist you in any way possible.

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